Level365

About Us

The telecommunications industry is known for poor customer service. One of the biggest differences between Level365 and other providers is our focus on providing outstanding customer support. For many telecommunications providers, having customers wait on hold for more than 15 minutes is commonplace. At Level365, we answer support calls in 15 seconds or less on average with a 99% satisfaction rating.

Our service is tailored to provide solutions that work best for our clients including the following:

(1) No Required Long-term Contracts: We don't lock you into long-term contracts. We earn your business every month.
(2) No Maintenance Fees: We upgrade and maintain our systems so you don't have to worry about your business phone system.
(3) Ongoing Support Included: We provide award-winning, U.S.-based customer support before, during, and after the sale.
(4) Lower Overall TCO: Lower upfront costs than traditional onsite phone systems leading to lower overall Total Cost of Ownership (TCO).
(5) Simple Predictable Pricing: Telecom pricing can be confusing with hidden fees. We offer simple, all-inclusive pricing.


About Level365:
Level365 offers a complete Unified Communications as a Service (UCaaS) solution with voice + collaboration solutions. Our service seamlessly integrates communication among desk phones, computers, and mobile devices for more control, information, flexibility, and mobility to work anytime, anywhere. It also extends beyond voice communications with options for Unified Messaging, Presence, Chat/SMS, Cloud Faxing, CRM Integrations, and more.