Integrate, coordinate, and monitor each persons served active treatment program. Ensure that the individual receives those services and interventions necessary by competent persons capable of delivering them. Provide pre-admission services necessary for persons served entrance into group living services, including orientation process. Serve as case manager for residential persons served by developing and monitoring ISP/IPP. Coordinate the delivery of the IPP approved services. Provide individual specific training to new residential staff and provide updated trainings as persons served needs/requirements change. Ensure that individual specific training information is current in all person served files. Attend and participate in monthly house meetings for persons served. Ensure that all required annual paperwork for persons served is completed. Ensure that program goals are a reflection of the persons served ISP. Review monthly data documentation and write monthly progress reports. Ensure that the monthly progress reports for all of residential services are completed in a timely manner. Develop, monitor implementation, and follow-up on each persons served Individual Support Plan (ISP)/Individualized Program Plan. Schedule and chair interdisciplinary staff meetings, as needed for program planning and review to meet program standards. Complete file maintenance of all central and on-site files. Complete file closing in accordance with regulations. Coordinate and evaluate the instructional activities that are provided to persons served. Display patience in all situations involving persons served. Speak in an even, positive and personal tone of voice when conversing with persons served. Appropriately respond to person served behavior via verbal and/or physical intervention based on the needs of the persons served. Provide services in compliance with all funding sources and governing bodies (CARF, BQIS, State Board of Health, State and Federal Law). Ensure that employees follow all departmental and agency policies as well as state and federal laws. Maintain the confidentiality of person served. Participate directly in the recreational, therapeutic, and training activities of persons served. Serve as liaison between persons served, families, staff, professionals, and the community. Safeguard persons served and families' human and civil rights. Orient and train staff in all programs, using lecture, role model, text, and outside sources. Complete BDDS incident reports and needed follow-ups. Apply current BDDS standards. Assist person served with finances. Assist in the scheduling of staff to work appropriate shifts if necessary. Must be capable of meeting the physical demands required by caring for the persons served. Physical requirements may include, but not be limited to: bending; reaching; stretching; lifting 25-50 pounds (depending on person served) without assistance; grasping; visual acuity; running; walking; squatting, guiding; transporting; assisting with physical transfer; and manual dexterity to handle medications; and handling physical aggression as defined in CPI training. Promote agency philosophies, generate team spirit, create and maintain an environment that fosters employee satisfaction, maximizes productivity and profitability. Plan and provide instruction in communication skills, daily living, socialization skills, fine and gross motor skills, perceptual skills, prevocational skills, and any other areas based on programming needs as needed. Implement programs in a timely fashion. Route any receipts to the Administrative Assistant. Provide direct care when needed. Support Residential Advisors with supervisory oversight. Document personnel issues and route to Director, Community Living Services. Interview prospective direct care staff as needed. Research and submit accurate billing as needed. Provide clear feedback to interested parties. Potential exposure to bodily fluids, pests, contagious pathogens, and/or bed bugs. Become active in an organization of related professionals. Attend related training as authorized.
Bachelor's degree in human service field required, plus at least one year of experience working with the MR/DD population, preferably in a residential setting. Maintain a valid Indiana driver's license, insurance on personal vehicle (minimum of PLPD with Medical liability coverage), and maintain insurability as defined by the agency liability insurance carrier. Must possess and maintain reliable transportation that meets state requirements for transporting persons served. Possess and maintain a clear criminal record. Supervisory experience preferred. Must possess excellent communication skills both written and verbal. Must possess or be able to obtain CPR, CPI, and first aid certification annually and perform as necessary. Must have the ability to successfully work in both independent and group settings. Must have the ability to effectively communicate during a crisis situation.